With all the complexities that revolve around money and finances, having up-to-date personal information on file at your bank may seem like an afterthought. However, there are actually many important reasons for ensuring it is accurate.

Verifying Identity

Your personal information is used to verify your identity. By maintaining accurate records, we can verify customer identities and detect suspicious activities easier. 

Contacting You Quickly

Having your updated contact details on file enables us to quickly reach out to you in case of potential fraud attempts. In today’s digital world, every second counts. Being able to reach you quickly helps lower your risk of being a fraud victim.

A Smooth Customer Experience

An important quality of delivering exceptional customer service lies in having access to current customer information.  Whether it’s notifying you about account updates, offering personalized recommendations, or resolving inquiries promptly, having accurate data enables banks to deliver you smooth and personalized experiences.

So while it may seem like a minor issue, making sure that your information on file is up to date has its benefits. Contact your local office or your American Federal Banker for more information.