Some of the more prevalent scams that are happening lately are Tech Support Scams. Basically, criminals target you, claim that there’s something wrong with your device or claim that your financial accounts have been hacked (or are at risk of being hacked) and, indicate that they are there to help and that they can fix it. They pretend to be the ‘good guys’.
It’s all a scam to access your devices, personal information – and ultimately – your money.
Here’s How It Works
The scam usually begins with an unsolicited call, email, text or pop-up message. Scammers impersonate tech support companies, and often bring in other impostors to pose as bank representatives or government officials.
Bad actors may also attempt to persuade you to withdraw cash, invest your money in a bogus crypto platform, or buy gold or other precious metals to send to them. Then they will send couriers to retrieve your assets, under the guise of safeguarding them. If you comply, they will steal your money.
They may also tell you that you need to protect your device and encourage you to sign up for a bogus subscription and install software to protect yourself. If you follow through, however, you will be installing malicious software (malware) used by criminals.
Protect Yourself
- Remember, the safest place to keep your money secure is in a federally-insured bank.
- Never disclose your address or agree to meet with strangers to deliver cash or precious metals.
- Don’t click on unsolicited pop-ups, text message links, or email links and attachments.
- Don’t call unknown telephone numbers from pop-ups, texts or emails.
- Don’t download any software at the request of unknown people who contact you.
- Don’t allow unknown people access to any of your devices.
If you think you may be being scammed, or even if something doesn’t feel right and you have questions, contact your local American Federal Bank office. We’ll be more than happy to work with you to help you keep your money safe.