As restrictions put in place to blunt the spread of the Coronavirus (COVID-19) are beginning to be relaxed, American Federal Bank continues to deploy precautionary measures to protect customers and our employees and to provide essential banking services through our Drive-Ups and digital and mobile services so our customers can bank from anywhere at any time.
Our bank lobbies, at this time, continue to be closed to provide the safest environment for our employees and our customers. We’ll let you know when our lobbies will re-open.
Customers can bank at our Drive-Ups and use our Night Depositories and surcharge-free MoneyPass® ATMs. Online Banking and our Mobile Banking app are available as convenient and secure ways to check account status, pay bills, deposit checks and move money between accounts and to family members, friends and personal service providers at any time and from almost anywhere.
You can use Mobile Wallet to pay at stores where you see the contactless symbol. No need to touch cash or, in most cases, the point-of-purchase terminal. Plus, you can use your digital wallet to pay for purchases online and in-app at participating merchants.
Focus on Cleanliness
While our bank lobbies are closed, our top priority is to ensure the health and safety of our customers and employees at each of our sales offices.
We are taking proactive steps to clean and disinfect our facilities to limit the risk of exposure, based on guidelines form the Centers for Disease Control (CDC) and state recommendations, so that when we re-open our lobbies, the environment will be ship-shape for everyone.
Employees will continue to use personal protective equipment, and we will be asking customers and visitors to practice physical distancing.
Small Business and Ag Operations
American Federal is committed to helping small businesses and farm operations with financial challenges due to the Coronavirus economic impact.
The United States Congress has authorized two rounds of funding for the Paycheck Protection Program (PPP) through the Small Business Administration for businesses and farm operations facing extraordinary circumstances.
We have processed more than 625 PPP loans for $45 million dollars in volume to assist our commercial clients. American Federal Bankers have worked evenings and weekends to help our clients with their PPP loan applications and collecting the required paperwork. Clients have expressed their appreciation like this: “you are the best,” “you make local decisions” and “you got our loan approved when others didn’t have access or couldn’t get it processed.”
Trusted Advice and Solutions
We understand that you may need assistance to help you make more informed decisions in this challenging time.
American Federal Bankers are always ready to listen and help you find the best solutions to reach your goals …. whether it is adjusting your budget, evaluating your best options for using your government stimulus payment or accessing emergency funds, building savings, reviewing your retirement goals, or understanding how to evaluate paying down debt or using our electronic services.
Keep Account, Personal Information Safe
To help keep your account information safe and secure during this time, make sure your contact information is up to date, and set up security account alerts.
Remember, if we need to reach out to you, we will never ask for personal or financial information or an access code through email, text or unsolicited phone calls. Visit Federal Trade Commission Coronavirus Scam for tips on how to recognize potential scams and learn more about how to keep your accounts and personal information safe.
We’re Here to Support You
As new developments emerge, we will share information with you about how we will continue to operate safely and effectively and assist our customers.
American Federal Bank