To protect the health and safety of employees, customers, and the communities we serve, most American Federal Sales Offices are reclosing their bank lobbies to walk-in traffic to help blunt the Coronavirus (COVID-19) which is spreading at an alarming rate across North Dakota and Minnesota.
Nine American Federal Sales Offices are reclosing their lobbies and moving to appointments only for customers.
Bankers will meet by appointment with customers in their bank lobby conference rooms, wearing masks, social distancing, disinfecting surfaces and following other COVID-19 protocols.
Sales Offices closing their lobbies to walk-in service and meeting with customers by appointment only are: in North Dakota — Grand Forks, Fargo South and Wahpeton, and in Minnesota – Crookston, East Grand Forks, Hallock, Moorhead, Fosston and Warren. In North Dakota, the Fargo Downtown Sales Office continues to meet with customers by appointment.
Other American Federal banking locations are continuing to monitor the rate of COVID-19 infection in their counties and will make changes as warranted.
Bank lobbies in Ada and Fergus Falls in Minnesota and in Northwood in North Dakota will continue with regular operating hours at this time.
During this time …
We encourage customers to continue to use our drive-ups and our electronic banking services. Our drive-up hours vary by Sales Office. Please see our banking locations list for more information on the American Federal Sales Office closest to you.
Customers continue to have access to basic banking services and their accounts at American Federal drive-ups and through American Federal’s convenient online services, including Online Banking, Mobile Banking, Online Bill Pay and Remote Deposit of Checks. You can transfer money between accounts, check balances and more.
American Federal Bankers are available by phone and email and will meet virtually to continue to provide trusted advice to clients.
American Federal’s ATMs and Night Depositories also are available 24 by 7.
Thank you to our customers as we all work to keep safe and stay well.
American Federal Bank