Accessibility at American Federal
If you have difficulty using or accessing any section of the American Federal Bank website or mobile banking application, please contact our ADA Coordinator at [email protected]federal.net or call us at 701-461-5917. We will work with you to provide the information or item you seek through a communication method that is accessible for you.
American Federal is committed to meeting the banking and financial services needs of all our customers. We aim to promote accessibility, diversity and inclusion. Our goal is to provide an accessible and barrier-free environment in our banking locations and we strive to make our technology accessible and continuously work on accessibility improvements to our website, online services and other technology platforms and over the phone.
Whether you are using assistive technologies or seek assistance with written or oral information for disability-related needs from our Bankers or Associates, our goal is to make your experience successful. Our Bankers and Associates will read and explain appropriate materials to customers who want help with products and services or conducting financial transactions.
We recommend using the most current versions of computer-based assistive technologies applications and browsers. There are easy-to-use controls for adjusting the size and colors of content on a web page. There are no ideal content size or color combinations for all users. By using the controls provided in browsers, you can personalize the content presentation in your browser. You can adjust text size and colors and adjust size of content.
We do not provide assistive technology applications or browsers. Please visit the individual manufacturer’s site for information about how to obtain them. You also may have access to assistance from local and state agencies or non-profit groups in your area.
American Federal provides the talking ATM feature on its ATMs. Talking ATMs deliver audio information through any standard personal headset (3.5mm), making it possible for people with visual impairments to use the ATM while ensuring their security. Customers may use their own headset (3.5mm audio jack) to access the talking ATM.
American Federal offers Sight Checks for customers who are visually impaired. Sight Checks are larger checks with larger type font and raised text and lines for easy reading and check writing. A special register is automatically included at no charge. Sight Checks are available in duplicate only. An alternative to Sight Checks is Online Bill Pay.
Screen reader applications – the American Federal Bank website is designed to be screen reader friendly. Screen reader users can usually navigate a website using the tab and arrow keys or keyboard shortcuts.
Skip navigation – Screen reader users can use this option on our website to skip the header and sidebar menus and directly view the main content of any page for ease of use.
ALT Tags in graphics – Our website graphics have ALT Tags describing the respective images when necessary. This allows persons with physical or technical limitations to collect the information provided by the image.
Adjusting browser text size and color – Your internet browser allows you to change the accessibility setting to adjust the text size.
Captions – Closed captioning can be turned on for each video for users with hearing disabilities. The captions also can be read by screen readers.
Minimized screen flicker frequency – Our website has little video, flash or moving on-screen presentations to minimize flicker, movement or rotations and in designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.
If you are a person with a disability and would like to send us feedback to collaborate and provide input for accessibility of our website or our other technologies or accessibility at American Federal, you can contact us at:
American Federal Bank
215 5th St N
Fargo, ND 58102
Email: [email protected]
If you use the email address, please do not include your account or personal information. We take the security of our website and customer data very seriously.
In accordance with The Americans with Disabilities Act (ADA) and applicable state and federal laws, we are always working to improve the accessibility of our products and services for customers