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Keep Your Mobile Device Safe

Man on Smartphone

Your mobile device provides you with access to virtually unlimited resources and information, and for most of us that includes our personal communications and bank accounts. Unfortunately, the access it gives you also makes it a target for criminals.

Keep your information and your money safe with the tips below.

  • Always use a passcode/lock on your smartphone and other devices. This makes it harder for thieves to access your information if your device is lost or stolen.
  • Fully log out when you finish a mobile banking session.
  • Be cautious when downloading apps. Apps can contain malicious software, worms, and viruses. Also beware of apps that ask for unnecessary “permissions.”
  • Keep your devices up to date with the latest manufacturer updates.
  • Contact your bank or financial institution right away if you change your phone number or lose your phone.
  • Be aware of your surroundings.  Not all scams are high-tech. People can steal your information by watching you enter things like passwords and pin numbers.
  • Watch what you click on. Avoid clicking on links and attachments from senders you don’t know.
  • Be wary of public Wi-Fi. Public connections aren’t very secure, so don’t perform banking transactions on a public network. If you need to access your account, try disabling the Wi-Fi and switching to your mobile network.
  • Report any suspected fraud to your bank immediately.

If you have questions on this or any other security-related topics, please contact your local office.

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