Information about your Economic Impact Payment (aka Stimulus Check)

Americans are starting to see Economic Impact Payments deposited directly in their bank accounts. These payments are sometimes referred to as stimulus payments or stimulus checks.

Americans who filed 2018 or 2019 tax returns with direct deposit information or who receive Social Security do not need to take action. They will automatically receive payment in their bank accounts.

If you are enrolled in American Federal Online Banking or Mobile Banking, you can check for your Economic Impact Payment anytime anywhere using any device.

‘Get My Payment’ Web App

The IRS has launched a separate online application called “Get My Payment.” This free app, which can also be found at IRS.gov, allows taxpayers, who filed their tax return in 2018 or 2019, but did not provide their banking information on their return, to submit direct deposit information so they can receive payments by direct deposit, as opposed to getting mailed a check.

“Get My Payment” is an online app that will display on any desktop, phone or tablet. It does not need to be downloaded from an app store. “Get My Payment” will also allow taxpayers to track the status of their payment.

“Get My Payment” cannot update bank account information after an Economic Impact Payment has been scheduled for delivery. To help protect against potential fraud, the tool also does not allow people to change bank account information already on file with the IRS.

The IRS does not initiate contact with taxpayers by email, text messages or social media channels to request personal or financial information.

Non-Filers

Non-filers can get their payment by using the IRS ”Non-Filers: Enter Payment Info Here” web portal and entering their bank account information.

Also, eligible Social Security beneficiaries and railroad retirement recipients who did not file a tax return in 2018 and 2019 will be automatically sent their economic impact payments, primarily electronically.

Regardless of how you receive your payment, the IRS will send you a mailed letter to the most current address they have on file approximately 15 days after it sends your payment.

Retiree Payments

The IRS also reminds retirees who do not normally have a requirement to file a tax return that no action on their part is needed to receive their economic impact payment.

Seniors should be especially careful during this period. The IRS reminds retirees – including recipients of Forms SSA-1099 and RRB-1099 − that no one from the IRS will be reaching out to them by phone, email, mail or in person asking for any kind of information to complete their economic impact payment.

The IRS is sending these Economic Impact Payments automatically to retirees – no additional action or information is needed on a retiree’s part to receive the funds.

The IRS reminds retirees that scammers may: 

  • Use the words “Stimulus Check” or “Stimulus Payment.” The official term is “Economic Impact Payment.”
  • Ask the taxpayer to sign over their economic impact payment check to them.
  • Ask by phone, email, text or social media for verification of personal and/or banking information, saying that the information is needed to receive or speed up their economic impact payment.
  • Suggest that they can get an economic impact payment faster by working on the taxpayer’s behalf. This scam could be conducted by social media or even in person.
  • Mail the taxpayer a bogus check, perhaps in an odd amount, then tell the taxpayer to call a number or verify information online in order to cash it. 

Be on the Lookout for Scams

Taxpayers are urged to be on the lookout for a surge of calls from scammers and email phishing attempts about the Economic Impact Payments and the Coronavirus (COVID-19). These contacts can lead to tax-related fraud and identity theft.

The IRS will not call taxpayers asking to verify or provide financial information so they can receive an economic impact payment.

This also applies to surprise emails that appear to be coming from the IRS. Remember, never open an email or click on attachments or links you cannot independently verify.

Taxpayers should watch not only for emails but text messages, websites and social media attempts that request money or personal information.

Reporting Coronavirus-Related or Phishing Attempts

Those who receive unsolicited emails, text messages or social media attempts to gather information that appear to be from either the IRS or an organization closely linked to the IRS, such as the Electronic Federal Tax Payment System (EFTPS), should forward it to [email protected].

Taxpayers are encouraged not to engage potential scammers online or on the phone. Learn more about reporting suspected scams by going to the Report Phishing and Online Scams page on IRS.gov.

Those who receive unsolicited emails, text messages or social media attempts to gather information that appear to be from either the IRS or an organization closely linked to the IRS, such as the Electronic Federal Tax Payment System (EFTPS), should forward it to [email protected].

For more information about the Economic Impact Payments and for updates on the launch of the “Get My Payment” app, visit IRS.gov visit and Treasury.gov/CARES.

The Consumer Finance Protection Bureau also has published a Frequently Asked Questions guide on the stimulus Economic Impact Payments.

 

We’re Helping Clients During the Coronavirus Outbreak

 

 

To our Clients,

We are here to help you during the Coronavirus outbreak.

We have taken steps to protect the safety and well-being of our customers and our employees and to continue to provide essential banking services.

 

How we are helping customers during these challenging times.

Small Business Owners

We recognize many small business owners have been hit hard by the Coronavirus (COVID-19).

Small Business Administration (SBA) assistance loans are designed to help businesses cover expenses with low-interest federal loans. Eligible businesses can get help covering payroll and overhead expenses incurred between February 15 to June 30 through the SBA’s Paycheck Protection Program.

Contact your American Federal Banker to learn about these programs that may be of help to you.

Loan Payment Assistance

If COVID-19 has impacted your ability to pay your mortgage and other loan payments, we are here to help. We are offering assistance options that may help you. Call your American Federal Banker to learn more.

Bank from Home

Online/Mobile Banking

Check your balances and transactions, transfer or send money, set up alerts and more 24/7 online at americanfederalbank.com or use the American Federal mobile app.

Telephone Banker

Make a quick call to check an account balance or verify a transaction. Call Telephone Banker toll free at 888-805-7828 to access account information 24/7 from anywhere in the United States or Canada. In the Fargo-Moorhead area, customers dial 297-4800.

Online Bill Pay

Pay American Federal accounts and other bills online instead of writing checks.

eStatement

No waiting for your account statement to arrive in the mail. Access and download your account information anytime, anywhere with any device using eStatement.

Mobile Check Deposit

Deposit checks as soon as you receive them without a trip to the bank. Simply take a photo of the front and back of an endorsed check using the camera on your smartphone or tablet to deposit checks 24/7 to an eligible account.

Save Time and Money

Cash Card Check Card

With “instant issue,” you can get a debit card fast.  No need to carry checkblanks or cash. Get immediate access to funds in a qualifying deposit account with an American Federal debit card.

Platinum VISA Credit Card

We’re offering a 0% introductory APR* on purchases and balance transfers for 20 billing cycles. After that, a variable rate is applied.

Cardmembers, who may experience difficulties due to COVID-19, may be eligible for concessions, including fee waivers to prevent assessment of late fees and over limit fees, requests for statement copies and rush card requests. Contact your American Federal Banker for more information.

Special Provisions

To alleviate potential stress on households and provide liquidity during these times of uncertainly, American Federal is temporarily allowing an exception which limited the number of transfers or withdrawals between savings and transaction accounts. For money market or savings accounts, American Federal customers may now make unlimited transfers from their money market/savings accounts to their checking accounts when they use Online or Mobile Banking or Telephone Banker. No fees will be incurred, if a customer exceeds the normal six transactions per month limit.

Drive-Ups, Night Depositories and ATMs Open for Clients

To help protect the health and safety of our customers and employees, we have temporarily closed our lobbies. We are encouraging customers to use our drive-ups instead.

At our drive-ups, employees are wearing personal protective equipment, disinfecting surfaces and common objects and practicing physical distancing. Call ahead for an appointment, if you have an emergency and must meet with a Banker.

Drive-Ups

In Minnesota

  • Ada, M-F, 8:30 am – 5 pm
  • Crookston, M-F, 7:30 am – 5:30 pm; Sat, 8:30 am – Noon
  • East Grand Forks, M-F, 8 am – 6 pm; Sat, 8:30 am – Noon
  • Fergus Falls, M-F, 7:30 am – 5:30 pm; Sat, 9 am – Noon
  • Fosston, M-F, 8 am – 5 pm; Sat, 8:30 am – Noon
  • Hallock, M-F, 8:30 am – 5 pm
  • Moorhead, M-F, 7:30 am – 6 pm; Sat, 9 am – 1 pm
  • Warren, M-F, 8 am – 4 pm

In North Dakota

  • Fargo South, M-F, 7:30 am – 6 pm
  • Grand Forks, M-F, 8 am – 5:30 pm
  • Wahpeton, M-F, 7:30 am – 5:30 pm; Sat, 9 am – Noon

Night Depositories

In Minnesota

  • Ada, Crookston, East Grand Forks, Fergus Falls, Fosston, Hallock, Moorhead and Warren

In North Dakota

  • Fargo Downtown, Fargo South, Grand Forks, Northwood and Wahpeton

ATMs

In Minnesota

  • Crookston, Ampride Convenience Mart, 1020 Highway 75 South
  • East Grand Forks, American Federal Bank, 140 Gateway Drive NE
  • Fergus Falls, 117 South Mills Street (west entrance to bank)
  • Fosston, 209 Johnson Avenue North
  • Hallock, 157 South Second Street

In North Dakota

  • Fargo South, 1301 30th Avenue South (off South University Drive)
  • Grand Forks, 2551 South Columbia Road

You can get cash surcharge-free from your American Federal deposit account at any MoneyPass® ATM nationwide.

Why your Money is Safe at American Federal Bank

The safest place for your money is in a federally insured bank, like American Federal Bank. Your money is safe, secure and insured.

Bank deposit accounts at American Federal are covered by the Federal Deposit Insurance Corporation (FDIC) which insures your deposits. FDIC deposit insurance is backed by the full faith and credit of the United States government. Deposit accounts offer flexibility and easy access to your money.

COVID-19 Stimulus Bills – Some Key Takeaways

Congress has passed bills aimed at mitigating the economic impact of COVID-19 and putting money into the economy.

The Coronavirus Aid, Relief and Emergency Stimulus (CARES) Act offers relief for retirees. For individuals, it makes retirement funds available for emergency spending needs and delays mandatory distributions.

  • Required minimum distributions (RMDs) for some retirement accounts for 2020 have been waived, including 401(k) plans as well as traditional IRAs, SEP IRAs and SMPLE IRAs.
  • Certain beneficiaries taking distributions from inherited IRAs may also skip the 2020 distribution when calculating their five-year distribution period.
  • The 10 percent early withdrawal penalty will be waived on aggregate distributions in 2020 of up to $100,000 for certain workplace retirement plans and IRAs for COVID-19-related purposes. The individual can elect to pay the federal income tax on the distribution over three years or has the option to replay the distribution within a three-year period to an eligible retirement plan.
  • Loan repayments for affected participants in workplace retirement plans may be delayed for one year. The changes will be in effect through 2020.
  • For health savings accounts, health flexible spending accounts and health reimbursement arrangements, the CARES Act includes over-the-counter medicines and famine products as qualifying medical expenses that can be reimbursement by these accounts.
  • The Act allows for a $300 above-the-line deduction for cash charitable contributions made to charitable organizations for taxpayers who take the standard deduction.
  • The limit on charitable contributions for itemizers is relaxed, increasing the amount that can be deduction from 60 percent of adjusted gross income to 100 percent of gross income.

Both provisions exclude enhanced deductions for contributions to organizations known as sponsoring organizations or donor advised funds.

Look Out for Scams

Cybercriminals may try to take advantage of uncertainly or fear surrounding COVID-19 by offering fake products and medical advice, creating fake charities or enticing you to click a fraudulent link or attachment in an email or text to gain access to your device and personal information. Be cautious, if something looks suspicious.

Contact Us for Assistance – We’re Here to Help

If you didn’t find what you were looking for, please contact your American Federal Banker or an American Federal Sales Office location in Fargo, Grand Forks, Wahpeton or Northwood in North Dakota or Moorhead, East Grand Forks, Fergus Falls, Crookston, Fosston, Hallock, Ada or Warren in Minnesota.

______

  • Eligibility requirements and restrictions may apply. Please contact your American Federal Banker.
  • Credit products are subject to normal credit approval and program guidelines. Some restrictions and fees may apply. SBA loans are subject to SBA eligibility guidelines
  • American Federal does not provide tax advice.

* The 0% introductory APR applies to Purchases and is valid for the first 20 billing cycles. The 0% introductory APR applies to Balance Transfers made within 620 days of account opening and is valid for the first 20 billing cycles. The introductory rate does not apply to Cash Advances. Thereafter, the APR may vary and as of 1/31/2020, the undiscounted variable APR for Purchases and Balance Transfers is 13.99%-23.99% (based on a cardmember’s creditworthiness). The variable APR for Cash Advances is 25.49%. Cash Advance fee: 4% of each advance amount, $10 minimum. Convenience Check fee: 3% of each check amount, $5 minimum. Cash Equivalent fee: 4% of each cash amount, $20 minimum. Balance Transfer fee: 3% of each transfer amount, $5 minimum. There is a $2 minimum interest charge where interest is due. The annual fee is $0. Foreign Transaction fee: 2% of each foreign purchase transaction or foreign ATM advance transaction in U.S. Dollars. 3% of each foreign purchase transaction or foreign ATM advance transaction in a Foreign Currency. We apply your minimum payment to balances with lower APRs first, including promotional APRs. Amounts paid over the minimum payment will be applied in the order of highest to lowest APR balances. We may change APRs, fees and other Account terms in the future based on your experience with Elan Financial Services and its affiliates as provided under the Cardmember Agreement and applicable law. This offer is valid only for new Visa Platinum consumer card accounts with American Federal Bank and the application must be submitted by August 31, 2020.

Protect Yourself Against Imposters

girl on ipadThe Federal Deposit Insurance Corporation (FDIC) has received reports of fraudulent communications that have the appearance of being from the FDIC.

This is particularly important to know during the outbreak of the Coronavirus (COVID-19) as scammers try to take advantage of consumers in a variety of ways.

Fraudsters know that people trust the FDIC name, so scammers use the FDIC’s name and logo in perpetrating fraudulent schemes.

Some recently reported scams have fraudulently used the names of real FDIC employees, including Martin Henning and Michael Benardo. They have also used fictitious employee names such as Peter Harding, Christine Marshall, and Kate Marshall.

These scams may involve a variety of communication channels, including emails, phone calls, letters, text messages, faxes and social media.

The messages might ask you to “confirm” or “update” confidential personal financial information, such as bank account numbers. In other cases, the communication might be an offer to help victims of current or previous frauds with an investigation or to recover losses.

Some scams have included official looking forms for such things as filing insurance claims or paying taxes on prize winnings. They might tell you that you have an unpaid debt and threaten you with a lawsuit or to arrest you, if you don’t pay. Other recent examples have included check endorsements, bankruptcy claimant verification forms, stock confirmations, and investment purchases.

Additional known scams ask for an upfront payment in the form of gift cards or digital currency before service can be provided. They might include a cashier’s check with instructions to deposit the check and send some portion of the funds back via wire transfer service.

Scammers might ask for personal information such as Social Security numbers, dates of birth, and other valuable details that they can use to commit fraud or sell your identity.

Tips from the FDIC

Here’s what you need to know to protect yourself against government imposters like these:

  • The FDIC does not send unsolicited correspondence asking for money or sensitive personal information and will never threaten you.
  • No government agency will ever demand that you pay by gift card, wiring money or digital currency.
  • The FDIC would never contact you asking for personal details, such as bank account information, credit and debit card numbers, social security numbers, or passwords.

If in doubt about something you receive, contact the FDIC’s Call Center at 1-877-ASK-FDIC (1-877-275-3342), Monday through Friday, 8 am to 8 pm Eastern Standard Time.

If you feel you have been the victim of fraud, report this incident to local law enforcement or a local field office of the Federal Bureau of Investigation (FBI).

Also notify the United States Postal Inspection Service (USPIS), if the crime involved misuse of the U.S. Postal Service.

For more help or information, go to FDIC.gov (insert link) or call the FDIC toll-free at 1-877-ASK-FDIC (1-877-275-3342).

COVID-19 Outbreak: Taking Care of Clients

To our Clients,

As we continue to monitor the rapidly evolving situation around the Coronavirus (COVID-19), our priority is to protect the safety and well-being of our employees, and to maintain essential banking services for our clients and businesses who are impacted by these difficult circumstances.

Our Drive-Up locations where available are open during their regular drive-up hours to serve your banking needs.

You can apply for a home loan online at the American Federal website at americanfederalbank.com.

Night Depositories and ATMs are available at many of our Drive-Up locations.

You can get cash surcharge-free from your American Federal deposit account at any MoneyPass® ATM nationwide.

Stay Connected to your Accounts

We ask that you help us contain the spread of the virus. If you are sick, tested positive for COVID-19 or have been exposed, please do not come to our bank. Instead, use our Online or Mobile Banking services, or call your local American Federal Banker.

Online and Mobile Banking offer the fastest and most convenient way to access and manage your accounts. Download the American Federal Bank mobile app or use your computer to stay connected and bank anytime, anywhere from any device 24/7.

Using our electronic services is simple, secure and free:

  • Go online to pay bills, move money between accounts, monitor transactions, set up alerts and review e-statements.
  • Deposit a check directly into an eligible checking or savings account by taking a photo of the front and back of an endorsed check with Mobile Check Deposit.
  • Send and receive money between family or friends using Send Money.
  • Make payments and purchases with a debit or credit card.

Safety Is a Priority

We have done several things to make our environments safe for staff.

  • We have directed employees to stay home if they become sick.
  • We use gloves or other personal protective equipment when handling cash.
  • We practice social distancing.
  • We have implemented cleaning practices in our locations, following CDC and public health guidance.
  • We have suspended business travel and in-person meetings, suggesting instead that the phone or email is used, and enabled remote work arrangements when possible.
  • If employees should contract COVID-19 or become exposed to it, we will provide paid sick time.

Supporting our Clients

We are here to help you however we can. We know that as things progress, there may be financial challenges for some. Consumers and businesses may experience cash shortfalls due to interruptions or unexpected loss of income or business. We are optimistic that this will be a temporary situation.

If American Federal is your primary bank, we may be able to establish or increase loans or lines of credit, help you with a home equity loan or line of credit, defer monthly loan payments, modify payments to interest only or modify the final maturity date, depending on your credit situation.

The Small Business Administration (SBA)is offering some special financing options for businesses impacted by COVID-19. All of North Dakota and Minnesota are declared eligible to participate in the disaster loan program.

The most important step you can take, if you are experiencing a hardship, is to contact your local American Federal Banker. As your trusted financial advisor, we want to help you find the best solution to meet your situation and your goals.

Watch for Suspicious Email and Text Messages

Be on the lookout for suspicious email and text messages that try to get you to share sensitive information, such as your login username and password, or the ones cybercriminals use to impersonate a company, charity or government agency.

American Federal Bank will never ask you for personal information or login credentials in an email or text message.

Keep well and safe.

With gratitude,

AMERICAN FEDERAL BANK

NMLS ID 457211

Bank Lobbies Temporarily Close

To our Clients,

Beginning Friday, March 20, American Federal Bank temporarily closed its lobbies.

With the health and safety of our employees and our clients in mind, and to help with the nation-wide effort to reduce spread of the Coronavirus (often called COVID-19), we are serving customers only at our Drive-Up locations where they are available. Our Drive-Ups will continue to be open during their regular drive-up operating hours.

We want to make sure we are doing everything we can to keep our Sales Offices open and supporting you. Our Managers will continue to monitor the situation in their communities.  We will re-open our lobbies as soon as possible and it is safe to do so, following recommendations from health authorities and state and federal government. 

 

Bank Anywhere, Anytime, Any Device

Customers can access their accounts and conduct transactions electronically anytime, anywhere with any device through Online and Mobile Banking, Online Bill Pay, Mobile Check Deposit, and Telephone Banker.

Electronic payments and purchases can be made using debit or credit cards.

Night Depositories and ATMs are available at many of our Drive-Up locations. Customers can get cash surcharge-free from their American Federal deposit accounts at any MoneyPass® ATM.

 

Call-Ahead Appointments

Our American Federal Bankers are available by phone and email to answer your questions and help in any way they can. Call-ahead appointments with an American Federal Banker at the Sales Office or at a business or farm are available. However, phone and email meetings are preferred whenever possible to comply with social distancing recommendations from the CDC. Contact your local American Federal Banker to ask about an appointment.

 

Business Needs

Our Business clients, who have cash needs, can contact their local American Federal Banker to place an order, schedule a pick-up time and make a deposit.

We have procedures in place to be certain your credit needs are not interrupted.

 

Safety First

We are taking steps to keep our employees, and you, safe. Expect to see employees wearing personal protection items, using disinfecting wipes and practicing social distancing.

 

Be Aware of Potential Scams

Scammers and cybercriminals are taking advantage of uncertainty surrounding the Coronavirus. They may offer fake products, medical advice, create fake charities or compel you to click a fraudulent link to gain access to your device and your personal information. Read cybersecurity tips from the Federal Trade Commission posted on the American Federal Bank website to help keep the scammers at bay.

While we are temporarily changing how we are delivering some of our services, we continue to work hard to help you find the best solutions to reach your goals. American Federal Bankers are available to help you with financial challenges that may come along.

Everyone at American Federal Bank remains deeply committed to serving you the very best we can during these unprecedented times and adapt to our country’s fast-changing needs. We are just a phone call or email message away.

Keep well and safe.

Gratefully,

American Federal Bank

Beware of Coronavirus Scams

Scammers are taking advantage of uncertainty surrounding the Coronavirus (COVID-19). Fraudsters are setting up websites to sell bogus products and creating fake email, texts and social media posts as a ruse to take your money and get your personal information. Investment frauds ridiculously claim a company’s products or services will be used to help stop the Coronavirus outbreak.

The emails and posts may even be promoting awareness and prevention tips, and fake information about cases in your neighborhood, according to the Federal Trade Commission (FTC). They may also be asking you to donate to victims, offering advice on unproven treatments, or contain malicious email attachments.

Here are some tips from the FTC to help you keep the scammers at bay:

  • Don’t click on links from sources you do not know. It could download a virus on your computer or mobile device. Make sure the anti-malware and anti-virus software on your computer is up to date.
  • Don’t provide personal information. Always consider why someone wants your information and if it is appropriate.
  • Verify a sender by independently checking their email address. It is insufficient to check an email address using an email reply to see if your message is delivered. The email could be from a cybercriminal’s account.
  • Watch for emails claiming to be from Centers for Disease Control and Prevention (CDC) or experts saying they have information about the virus.
  • For the most up-to-date information about the Coronavirus, visit the CDC at https://www.cdc.gov/coronavirus/2019-ncov/index.html and the World Health Organization (WHO) at https://www.who.int/emergencies/diseases/novel-coronavirus-2019.
  • Ignore offers for vaccinations. If you see ads touting prevention, treatment or cure claims for the Coronavirus, ask yourself: would you be hearing about it for the first time through an ad or a sales pitch?
  • Do your homework when it comes to donations, whether through charities or websites. Do not let anyone rush you into donating. If someone wants donations in cash, by gift card or by wiring money, do not do it.
  • Be alert to “investment opportunities.” The U.S. Securities and Exchange Commission (SEC) is warning about online promotions, including social media, claiming that the products and services of publicly traded companies can prevent, detect or cure the Coronavirus, and that the stock of these companies will dramatically increase in values as a result.
Investor Alert

The SEC has issued an investor alert to be on the lookout for Coronavirus-related investment scams that use the latest news developments to lure investors into scams.

The promotions often take the form of so-called “research reports” and make predictions of a specific “target price.” The SEC warns investors they may lose significant amounts of money if they invest in a company that makes inaccurate or unreliable claims, and you may not be able to sell your shares, if trading in the company is suspended.

The SEC says that when investing in any company that claims to focus on Coronavirus-related products and services, carefully research the investment and keep in mind that investment scam artists often exploit the latest crisis to line their own pockets.

Contact your local American Federal securities-licensed Banker, if you have a question about an investment product or service. Report any suspicious Coronavirus-related investment scams to the SEC at https://www.sec.gov/tcr.

Criminals Pretending to be WHO

Criminals are disguising themselves as the World Health Organization (WHO) to steal money and sensitive information. WHO says cybercriminals are preying on people’s fear with phishing emails claiming to have advice on protective safety measures.

WHO will never:

  • ask you to log in to view safety information
  • email attachments you did not request
  • ask you to visit a link outside www.who.int
  • conduct lotteries or offer prizes, grants, certificates or funding through email
  • ask you to donate directly to emergency response plans or funding appeals

Be aware that criminals use email, websites, phone calls, text messages and fax messages for their scams. You can verify if communication is legitimate by contacting WHO directly.

Introducing New Merchant Services Provider for Business

Mobile Wallet Woman with iPhone at TerminalAmerican Federal offers business owners electronic processing solutions and services, along with expert support, to help them grow their business and run their operation more smoothly.

American Federal has partnered with a new Merchant Services provider to support business customers who have credit card processing and point-of-sale needs.

The new provider, TSYS, is a global payments company and a leading provider of technology-enabled, software-driven payments solutions. TSYS offers innovative products and services and provides exceptional customer service.

Through the program, an American Federal Banker works closely with the business client and a dedicated TSYS representative to determine the best e-payment solution for the business.

Key Business Advantages

Accepting credit and debit cards is a simple fact of doing business today. Most retail sales are being made with an electronic payment, and customers purchase more when they use credit cards, debit cards or other electronic payment methods, such as gift and loyalty cards.

Business owners don’t need to be an expert to accept card payments. American Federal offers hassle-free merchant payment processing solutions and exceptional service to meet your customers’ needs, allowing you to manage the day-to-day operations of your business.

Our Merchant Services benefits include:

Devices Tailored to Fit your Business. Accept payments almost anywhere you do business – on site with PC countertop registers or handheld devices, online, or with mobile card readers for customers on the go.

Customer Friendly. Accept all major payment types, including debit and credit cards, chip card and Apple Pay®, Google Pay® and Samsung Pay®.

Fast Funding. Get access to funds as soon as the next business day with next-day funding available.*

Account Management. Get comprehensive activity reports and see your customer data to better manage your business. Export reports for analysis and import to accounting software. Tailor your own reports based on information you need.

24/7 Live Customer Support. Contact merchant support whenever you have a question or need assistance with processing operations or equipment training.

Peace of Mind. Protect your business with fraud protection and data security tools to help you manage your compliance with PCI-Data Security Standards.

Customized Pricing to fit your business needs.

Contact Us

Let your local American Federal Banker show you how you can manage your electronic payments and keep up with changes in technology and customer preferences with payment processing solutions tailored to the needs of your business – on site, online or on the go.

Ask about our free savings analysis to assess your recent merchant processing statements to see which rates, fees and other costs can be eliminated or lowered by using American Federal Merchant Services to process payments.**

 

* Merchants on certain processing programs are not eligible for next-day funding. Funding may be delayed by TSYS’ Credit or Risk departments at any time.

** Comparison applies to processing fees for the same or similar services/offerings only, not to include equipment or software fees.

All accounts subject to credit approval. Some restrictions and exclusions apply to offerings. Apply Pay® is a trademark of Apple, Inc. Google PayTM is a trademark of Google, Inc. Samsung Pay® is a trademark of Samsung Electronics Co, Ltd.

Fergus Falls Sales Team Earns Top Team Builder Award

The Fergus Falls Sales Office of American Federal Bank has earned the bank’s highest team recognition honor — the “Annual Team Builder Award” — to cap off a banner year for 2019.

Sales and Marketing Officer Kent Anderson announced the recipient of the annual award at the bank’s ”All Employee Celebration” held at the Avalon in Fargo.

The American Federal Sales Office with the top overall score at the end of the calendar year is named the “Annual Team Builder” and awarded the “Team Builder Traveling Trophy” to display in the bank lobby for a year.

“It is gratifying to be recognized with the top ‘Team Builder Award’ for 2019 for the excellent work our Fergus Falls Sales Team accomplished,” said Mark Eifert, Market President, American Federal Bank, Fergus Falls. “Our Bankers and Associates earned this award for what we have always done and continue to do — take exceptional care of our customers and help them reach their financial goals. We could not be successful without our loyal customers.”

The large traveling gold cup is engraved with the name of the winning Sales Office each year. This is the first time, since the program’s inception in 2008, the Fergus Falls Sales Team has earned the coveted award.

American Federal Bank Employees Earn ‘Sales Star’ Recognition

Best Bankers trusted advice for ag, business and youEighteen Sales Bankers and employees have earned recognition from American Federal Bank for outstanding sales and sales referral performance in 2019.

A “Sales Star” is the highest honor of recognition an employee can earn at American Federal.

American Federal’s 2019 Sales Stars are:

  • Cindy Ackley, Senior Associate, Moorhead
  • Betty Amundson, Associate, East Grand Forks
  • Bill Anderson, Market President, Crookston
  • Mark Eifert, Market President, Fergus Falls
  • Dan Erdman, Associate Banker/Associate Manager, Crookston
  • Chris Grettum, Personal Banker, Fargo Downtown
  • Paige Kjesbo, Ag/Business Banker, Wahpeton
  • Tye Korbl, Private Banker, Fargo South
  • Joanne Loeslie, Associate, Grand Forks
  • Dean McCleary, Chief Financial Officer, Fargo Home Office
  • Pat McShane, Market President, Fargo Downtown
  • Dustin Morris, Ag/Business Banker, Fergus Falls
  • Brian Olson, Ag/Business Banker, Moorhead
  • Ryan Paulson, Ag/Business Banker, Fosston
  • Alison Perez, Personal Banker, Grand Forks
  • Kim Peters, Personal Banker/Office Manager, Ada
  • Jon Swenson, Ag/Business Banker, Hallock
  • Rod Votava, Ag/Business Banker, Fergus Falls

In recognition of their achievement, American Federal “Sales Star” employees and their families attended a weekend Sales Star Retreat, training seminar and awards banquet in their honor at the Arrowwood Resort and Conference Center in Alexandria, MN.

Retirement Celebration Set for Fosston Banker Mary Schow

Personal Banker Mary Schow

Join us at a Retirement Open House as we recognize American Federal Personal Banker Mary Schow.

Customers and the public are invited to the Open House set for 10 am – 3 pm on Thursday, February 27, at the Fosston Sales Office of American Federal Bank. Cake and refreshments will be served.

Mary is retiring after nearly 24 years at American Federal Bank.

Mary joined the Fosston Sales Office a year after American Federal acquired TCF’s branch office in Fosston. She began her career at American Federal as a Personal Banking Representative, became securities licensed and a Financial Advisor, was promoted to Personal Banker and named Assistant Vice President.

Named Top Sales Star

Mary has earned a number of sales performance and recognition awards during her tenure at American Federal. She achieved “Ace Sales Star” status and was named to the American Federal “Sales Star Hall of Fame.”  She earned her way to seven Sales Star Retreats, the bank’s premier recognition event, and was named a Top Retail Sales Star.  Mary has also earned 11 Brand Recognition awards.

Before joining American Federal, Mary worked for Honeywell in Minneapolis, and then joined the Farm Service Agency in McIntosh, where she was employed for 15 years. She is a native of McIntosh, and a graduate of McIntosh-Winger High School.

Mary and her spouse, Dan, raise small grains and row crops on a farm near McIntosh. The Schows have four children and seven grandchildren.